It is a priority airport service that helps passengers skip long queues at immigration, security, or transit. Our staff will meet you at the gate with a name sign, assist with procedures, and escort you through the priority lane.
At which airports is the service available?
Fast Track is available at all major international airports in Vietnam: Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City), Da Nang, Phu Quoc…
How far in advance should I book?
We recommend booking at least 12–24 hours before your flight to ensure arrangement. In urgent cases, same-day bookings may still be supported depending on your flight details.
Who should use Fast Track?
Business travelers with tight schedules.
Families with children or elderly members.
First-time international visitors to Vietnam.
Passengers with short layovers or connecting flights.
How can I pay, and is it secure?
Payments can be made via Visa, MasterCard, PayPal, or international bank transfer. All transactions are protected by SSL encryption, and you will receive booking confirmation via email/WhatsApp/Zalo.
What happens if my flight is delayed?
Please notify us as soon as you know your flight is delayed. Our team will reschedule the service accordingly. If we are not informed in advance, service may be affected and additional charges could apply.
Can I cancel or change my booking?
Yes. Cancellations or changes made at least 24 hours before service time are fully refundable. For last-minute cancellations, partial fees may apply.
Is there a discount for children?
Yes. Children aged 0–5 years old are charged 50% of the adult rate, and children over 5 years old are charged the full price.
How much does the service cost?
Pricing depends on the airport and the type of service (Arrival, Departure, or Transit). Starting from US $35 per passenger, with group discounts available.
How will I recognize the staff at the airport?
Our staff will be waiting near the visa/immigration area holding a signboard with your name. If you arrive and do not see our staff, please send us a message via WhatsApp or email immediately and we will assist you right away.
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